Terms of service

Welcome to SEPHANI STORES. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our services.

1. General Conditions

By visiting our website and purchasing from SEPHANI STORES, you agree to be bound by these Terms of Service, including all policies referenced on this website.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically for changes.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, or you have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose.

3. Product Information & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, SEPHANI STORES reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices for our products are subject to change without notice.

4. Order Acceptance

SEPHANI STORES reserves the right to refuse or cancel any order at our discretion. This may occur due to product availability, pricing errors, payment issues, or suspected fraudulent activity.

If your order is cancelled after payment, the full amount will be refunded to your original payment method.

5. Shipping & Delivery

Orders are typically processed within 24–48 hours after confirmation.
Delivery usually takes 7–9 business working days, depending on the delivery location and courier partner availability.

Delivery timelines may vary due to unforeseen circumstances such as logistics delays or regional restrictions.

6. Exchanges & Returns

SEPHANI STORES currently does not accept product returns.

However, we provide product exchange in case of:

  • Damaged product

  • Defective item

  • Incorrect size received

Customers must report such issues within 24 hours of delivery. The product must be unused and in its original packaging to qualify for exchange.

7. Payments

We accept secure online payments through trusted payment gateways. Available payment methods may include:

  • Debit / Credit Cards

  • UPI

  • Net Banking

  • Digital Wallets

  • Buy Now Pay Later (BNPL)

Cash on Delivery (COD) may not always be available.

8. Account & Order Information

You agree to provide accurate and complete information when placing an order. Incorrect shipping details may lead to delays or delivery failures.

Customers can track their orders from the website or through notifications provided by our logistics partner.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of SEPHANI STORES and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

SEPHANI STORES shall not be liable for any indirect, incidental, or consequential damages that result from the use of our website or products.

11. Contact Information

For any questions regarding these Terms of Service, you may contact us at: